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FAQs

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The publication of names on the reserve list published on the EPSO website is a formality and has no impact on the recruitment process.

Choosing not to have your name published does not affect your recruitment opportunities, as the recruiting services still have access to the full reserve list.

If you do not wish to have your name published on the reserve list page, please contact EPSO accordingly.

No. Once the deadline for submitting supporting documents indicated in the Notice of Competition has passed, candidates can no longer upload documents to their application.

EPSO does not accept documents sent by email or via the contact form.

However, in line with the Notice of Competition, candidates may be asked at any stage of the selection procedure to provide additional information or supporting documents. If needed, the Selection Board may contact candidates via their Single Candidate Portal to request missing documents, including identity documents.

You can upload your new ID document in the My CV section of your Single Candidate Portal (SCP) account.

To update your ID document in your account:

  1. Go to My account.
  2. Select My CV.
  3. Add your new ID document and its expiry date.
  4. Attach a copy of the document using the paperclip icon.
  5. Click Save.

If you also need to add the new ID document to an application you have already submitted, you must do so before the deadline for uploading supporting documents.

The new ID document should be added to the ID document section of your application, in addition to the document already uploaded.

  1. Go to My account.
  2. Select My applications > My submitted applications.
  3. Click on the unique ID of the relevant application.
  4. Scroll down to the ID document section.
  5. Click on your ID document entry and attach the new document using the paperclip icon.

Documents added to your application are saved automatically.

If your ID does not bear your name and photo on the same side, please upload one single PDF file showing both sides of the ID to your Candidate account and

  • for open competitions inform EPSO accordingly via the contact form in your Single Candidate Portal account.
  • for contract staff selection procedures inform EPSO accordingly via the contact form.

During the ID check on the test day, you should take a picture of the side of your ID that shows your photograph.

For contract staff selection procedures:
You will receive the invitation to sit the reasoning tests in your EPSO Account approximately 2 weeks before the test date.

For open competitions for permanent staff:
You will receive the invitation to sit the reasoning tests in your Single Candidate Portal approximately 10 days before the test date.

For open competitions:

Yes, you can modify your languages even after submitting your application for an open competition, as long as the application deadline has not passed. Once the deadline has passed, the application form including your choice of languages can no longer be modified.

If you edit your application after submitting it, don’t forget to click “Submit” again. Otherwise, your application will remain in draft status and will not be taken into consideration.

See also: How do I choose the languages of the tests?

 

For contract staff selection procedures:

You cannot change your language options yourself.

Instead, you will need to submit a request to EPSO via the contact form.

Please note that the language requirements are defined in section 3.2 of the Call for Expressions of Interest.

See also: How do I choose the languages of the tests?

Candidates can take the tests from anywhere in the world, as long as the environment requirements set out in the instructions for online testing are fulfilled.

Please note that the timing of the tests cannot be modified, so candidates in different time zones may have to take the tests during the night.

Candidates in other time zones must also ensure that their computer’s date and time settings match their current time zone, in order for the TestWe application to display the correct timing of the tests.

Supporting documents must be uploaded differently depending on the stage of the selection procedure. 

Please consult the Instructions on uploading supporting documents for detailed guidance on each situation and see also:

Instructions on How to fill in the application form

What documents do I need to prove my eligibility?

To use the Single Candidate Portal, you first need to create an EU Login account. 

After reading the instructions page, click this link to create your EU Login account and complete the required fields.

If you experience technical issues related to EU Login, please consult the EU Login Help page.

See also: How can I check that my EU Login account is correctly set up?

Important: Candidates must ensure that they have access to the Single Candidate Portal and to the email account they used to create their EU Login account until the end of the competition procedure/publication of the reserve list.

The status ‘Ongoing’ is the status all validated applications automatically change to after the application deadline has passed.